Refund policy

PREORDER ITEMS (Binders, Play Mat)
Because preorders fund a production run rather than draw from existing stock, our refund terms work a little differently than a normal purchase:

- Change your mind before the batch goal is reached: full refund, no questions asked. Just email us and we'll cancel and refund your order.
- Once the goal is reached and we've placed the production order: the run is locked in, so preorders can no longer be cancelled for a refund at that point, except for defects or shipping damage as described below.
- If a batch never reaches its goal within a reasonable window: everyone who preordered gets a full, automatic refund — you'll never be left waiting indefinitely for a batch that isn't happening.
- Arrived damaged or defective: contact us within 14 days of delivery with photos and we'll make it right with a replacement or refund.

IN-STOCK ITEMS (Mousepad, Desk Mat, Tee, Hoodie)
- Unused, unopened items in original condition can be returned within 14 days of delivery for a refund or exchange. Reach out to us first so we can set up the return.
- Defective or damaged items: contact us within 14 days of delivery with photos and we'll replace it or refund you, your choice.
- Return shipping costs are the buyer's responsibility unless the item arrived defective or we made an error.

HOW REFUNDS ARE ISSUED
Refunds are issued to your original payment method and can take 5–10 business days to appear depending on your bank or card issuer.

QUESTIONS
Email christianrose1998@gmail.com — we read every message ourselves.